Terms of Use

1. Agreement and eligibility

By accessing or using this website, you agree to these Terms of Use and the Privacy Policy. If you do not agree, do not use the website. You must be able to enter into a legally binding agreement to use it; if you are under the age of majority where you live, use it with a parent or guardian's involvement.

2. Informational and advocacy content

This website communicates SNT's advocacy, commentary, news, community information, and publicly available material. It is not legal, medical, mental-health, financial, investment, tax, safety, or emergency advice. Do not rely on it as a substitute for professional advice or official information from the City of Toronto, police, courts, shelter operators, health professionals, or other competent authorities.

Content may include opinions, estimates, summaries, links, user-supplied material, or reports about events and organizations. We try to be responsible, but content may be incomplete, outdated, disputed, or inaccurate. Verify important facts independently. Publication does not mean SNT endorses every linked source or guarantees any result from advocacy, legal action, or a donation.

3. Respectful and lawful use

You may use the website for lawful personal, community, educational, and journalistic purposes. You must not interfere with the website, bypass security, scrape or harvest information in a way that burdens the service, introduce malicious code, impersonate another person or organization, infringe rights, harass or threaten anyone, publish private or identifying information without authority, or use the website to facilitate unlawful conduct.

Do not use SNT's content to target, intimidate, discriminate against, or encourage harm to people experiencing homelessness, shelter residents, neighbours, staff, public officials, or any other person.

4. Intellectual property and permitted sharing

Unless stated otherwise, website text, graphics, branding, layout, and original materials belong to SNT or its licensors and are protected by applicable law. You may view, link to, and share reasonable excerpts for non-commercial commentary or reporting with clear attribution, provided you do not alter the meaning, imply endorsement, or remove notices. All other copying, republication, commercial use, or adaptation requires prior written permission. Third-party materials remain owned by their respective owners.

5. Email, tips, and submissions

Email is not a secure or confidential channel, and contacting SNT does not create a lawyer-client, adviser-client, fiduciary, employment, agency, partnership, or other special relationship. Do not send urgent, privileged, confidential, or sensitive information unless specifically requested.

If you send suggestions, photographs, documents, or other material, you represent that you have the right to send it and that doing so does not violate another person's rights or the law. You grant SNT a non-exclusive, worldwide, royalty-free licence to use, reproduce, edit, publish, and share that material for SNT's advocacy and communications, unless you clearly tell us in writing that a different permission is required before we use it. We may decline, remove, or edit material and are not obligated to publish it.

6. Donations and support

The website may provide instructions for voluntary e-transfers or other support. SNT is not a bank or payment processor, and you are responsible for confirming the recipient address and any transaction details before sending funds. Unless SNT confirms otherwise in writing, contributions are voluntary, generally non-refundable, and may be used for SNT's lawful priorities, including advocacy, communications, administration, and legal expenses. We do not promise that a contribution is tax-deductible or that an official donation receipt will be issued. Only a registered charity or other qualified donee may issue official Canadian donation receipts, and any receipt is subject to applicable law.

7. Third-party services and links

The website may link to third-party websites, social platforms, email providers, content services, or other resources. Those services are outside SNT's control. We do not guarantee their availability, accuracy, security, accessibility, or practices, and your use of them is governed by their terms and privacy policies.

8. Availability and disclaimers

The website is provided on an “as available” and “as is” basis. To the fullest extent permitted by law, SNT disclaims warranties and conditions, express or implied, including accuracy, availability, merchantability, fitness for a particular purpose, non-infringement, and freedom from harmful code. We may change, suspend, or discontinue any part of the website without notice.

9. Limitation of liability

To the fullest extent permitted by law, SNT and its volunteers, directors, officers, members, contributors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive loss, or for loss of data, goodwill, opportunity, or profit, arising from or related to the website, linked services, content, communications, donations, or reliance on them. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

10. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless SNT and its volunteers, directors, officers, members, contributors, and service providers from claims, losses, liabilities, costs, and reasonable expenses arising from your unlawful use of the website, your breach of these terms, or material you submit, including allegations that your material infringes another person's rights.

11. Governing law and changes

These terms are governed by the laws of Ontario and the applicable laws of Canada, without regard to conflict-of-law rules. Courts located in Ontario will have non-exclusive jurisdiction, subject to any mandatory rights or forum rules that apply to you. We may update these terms by posting a revised version with a new effective date. Your continued use after an update constitutes acceptance of the revised terms to the extent permitted by law.

12. Contact

Questions about these terms may be sent to safeneighbourhoodstoronto@gmail.com. If any provision is unenforceable, it will be limited or severed only to the extent necessary, and the remaining provisions will continue.